State Farm® Insurance Agent Lanell Anderson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Analee Rodriguez
October 31, 2024
5
out of
5
rating by Analee Rodriguez
"I had a concern, and I spoke to Socorro yesterday and she was the best! She helped me out when I was stressed even made a call herself to the car rental company for me and figured everything out. I appreciate her so much and State Farm for always being there right away! Thank you !"
We responded:
"Thank you so much for sharing your experience, Analee! Socorro is truly dedicated to helping out whenever needed, and it's wonderful to hear she was able to assist you with your car rental issue. We appreciate your kind words and are always here to support you!"
Iris Denise Lopez
October 25, 2024
5
out of
5
rating by Iris Denise Lopez
"Socorro, we are so grateful to have had you at a difficult time. Your empathy, patience and diligence meant the world to us! Bless you and the rest of the State Farm Staff! Love you all..!"
We responded:
"Thank you so much, Iris Denise Lopez! Socorro's empathy, patience, and diligence are truly appreciated, and it's wonderful to hear how much they meant to you during a difficult time."
st
October 14, 2024
5
out of
5
rating by st
"Socorro has been consistently professional, courteous and patient, exceedingly knowledgeable, and ever-helpful with suggestions and information. In fact, I don't recall speaking to any of the staff members who were unkind, impatient, or uninformed. Thank you so much for all that you do to go above and beyond in assisting your clients."
We responded:
"Thank you for your kind words! Socorro and the entire team strive to provide professional, courteous, and knowledgeable service every day. It's wonderful to hear that our efforts to go above and beyond have made a positive impact. We truly appreciate your feedback and your trust in us!"
David Glisch
October 2, 2024
5
out of
5
rating by David Glisch
"Viola Ann, Vicki and Lanell have taken care of me for 15 years now! Thanks for everything. This is the best State Farm office around."
We responded:
"Thank you so much, David! It's been a pleasure taking care of your insurance needs for the past 15 years. Your kind words mean a lot to us, and we're grateful for your continued trust and support!"
Nick Romero
September 26, 2024
5
out of
5
rating by Nick Romero
"I’ve ran my truck, home, and business insurance with Lanell for years now. Every one of her staff is great and always prompt to help with whatever you need!"
We responded:
"Thank you so much, Nick! It's fantastic to hear that you've had such a positive experience with our team over the years. We're always here to help with your insurance needs and appreciate your continued trust in us!"
Michael Johnson
September 24, 2024
5
out of
5
rating by Michael Johnson
"Great service! I called, got a knowledgeable and friendly person (Raeleen) immediately, and had my request handled right away. What more could I say? These are great folks."
We responded:
"Thank you so much for your kind words, Michael! We're delighted to hear that Raeleen was able to assist you promptly and efficiently. It's wonderful to know you had such a positive experience with us. We appreciate your support!"
Lenny Ruggiero
August 29, 2024
5
out of
5
rating by Lenny Ruggiero
"I have known Lanell and Vicki for 30 years. Consider them friends and they have helped me and many of my clients throughout the years. Good honest people and always good service."
We responded:
"Thank you so much, Lenny! It's been a pleasure knowing you for 30 years and being able to assist you and those you care about. Your kind words mean a lot to us, and we're grateful for your trust and friendship. Here's to many more years of good service and great relationships!"
Toni Marie
July 31, 2024
5
out of
5
rating by Toni Marie
"I have been with State Farm for a few decades now. Moving to a different state can be scary, especially finding a new agent. I can say this because decades ago I was employed with State Farm and know how important it is for customers to feel comfortable and trust their new agent. I was recommended to this office by a friend because I was not happy with my previous State Farm office. I am very satisfied and impressed with Lanell Anderson ‘s office. Ms. Anderson took the time to meet and greet me taking the time to go over all of my policies to make sure they were transferred over hassle free. Also a big thank you to Socorro, who is also in this office and has worked very diligently with our policies. This office has great communication, and returns phone calls quickly."
We responded:
"Thank you so much for your kind words, Toni Marie! It's wonderful to hear that you felt comfortable and well taken care of during your transition. Lanell and Socorro are dedicated to providing excellent service, and we're delighted that their efforts made a positive impact on your experience. Your satisfaction is our priority, and we appreciate your trust in us!"
Clifford Ochoa
May 10, 2024
5
out of
5
rating by Clifford Ochoa
"Socorro has done a fantastic job with helping me out with everything on getting my truck fixed. Ms Vickie has always answered all my questions and made sure I had the right coverage for my need. They are two fantastic ladies that work for you."
We responded:
"Clifford, Thank you for the great review and trusting our team with all your Insurance needs."
Benny Valdez
March 25, 2024
5
out of
5
rating by Benny Valdez
"Super awesome friendly service!! Thank you thank you"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Lorraine Luna
February 25, 2024
1
out of
5
rating by Lorraine Luna
"I'm very pleased with this insurance office."
We responded:
"Thank you for the great feedback, Lorraine!"
Debbie Burton
February 16, 2024
5
out of
5
rating by Debbie Burton
"Everytime I text or call everyone is so nice and helpful. Castalia was very kind and through in answering all my questions. Keep up the friendly and fantastic service!"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Shengyi Peng
February 6, 2024
5
out of
5
rating by Shengyi Peng
"They are comfortable with the business, I like them"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Darren Griego
February 5, 2024
5
out of
5
rating by Darren Griego
"Socorro Garcia-Romero at Lanell Anderson - State Farm Insurance Agency has been amazing to work with. She is very responsive and efficient with all my insurance needs. 5-STAR EXPERIENCE!!!! I highly recommend this insurance agency."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Lisa Meyer
February 4, 2024
5
out of
5
rating by Lisa Meyer
"My family has worked with Lanell Anderson's State Farm office for over fifteen years. Lanell and her team have excellent customer service and offer honest advice which helps in making informed decisions. We would highly recommend her office if you are looking for a long-term insurance agent."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Honey Breen
January 11, 2024
5
out of
5
rating by Honey Breen
"Wonderful personal service."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Gloria Lucero
December 15, 2023
5
out of
5
rating by Gloria Lucero
"Amazing company! Very understanding and helpful!"
We responded:
"Thank you for choosing the Lanell Anderson State Farm Agency for your Insurance needs."
William Savada
November 16, 2023
1
out of
5
rating by William Savada
"I called her office over a week ago with a question and the hope of bringing my insurance coverage business to her office. I was assured that she would call me back. She never did."
We responded:
"We did have a conversation. At the time of our conversation you already had an existing relationship with a local State Farm agent. Given your situation, your current agent was the best person to assist you. "
Janet Leung
October 18, 2023
5
out of
5
rating by Janet Leung
"Socorro has been the most helpful insurance agent I've ever worked with! She is prompt in responding to my messages, and she fully resolves the issue. I bought a new car recently, and the after hours corporate state farm agent messed up some details. Socorro resolved the issues right away the next day and made sure to review the entire portfolio for accuracy. I appreciate her attention to detail in regards to our needs, and she always provides excellent customer service in answering all of my questions. Thank you!"
We responded:
"Janet, Thank you for taking the time to share your experience with our team. It is our pleasure to assist you with your Auto Insurance needs."
Glenn Zachowski
October 13, 2023
5
out of
5
rating by Glenn Zachowski
"Professional, efficient and helpful!"
We responded:
"Glenn, thank you for your 5-star review! We're delighted to hear that you found our services professional, efficient, and helpful. We appreciate your kind words and look forward to serving you again in the future."
Amy Horowitz
October 9, 2023
5
out of
5
rating by Amy Horowitz
"Great customer service! Whenever I have a question on a claim or what I'm supposed to do next, I call Socorro. She gets right on it, squares things away for me and -- big plus -- she's always happy to help."
We responded:
"Thank you for taking the time to compliment Socorro. She works very hard to assist our clients and it is great to get positive feedback. We appreciate your business and hope to continue to serve you in the future. Lanell "
Helen Thornton
September 29, 2023
5
out of
5
rating by Helen Thornton
"Customer service outstanding. The numbers and paperwork on my claim made my head explode. Soccoro was invaluable in making the process understandable and facilitating communication with my mortgage holder."
We responded:
"Thank you for the 5-star review recognizing Soccoro's efforts to help you navigate through your claim, Helen! We appreciate you taking the time to share your experience with our team and for complimenting to our efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and we look forward to doing so for many years to come!"
Sharon Schirard
September 25, 2023
5
out of
5
rating by Sharon Schirard
"Very nice and understood what I needed, very much going back to get insurance with them!"
We responded:
"Sharon- Thank you for your business. We are delighted to have you as a client and look forward to taking care of your insurance needs. Lanell "
Shitaye Shunkuri
September 14, 2023
5
out of
5
rating by Shitaye Shunkuri
"Very helpful insuance company, claims handeled smoothly"
We responded:
"I am so glad you had a good claim experience. I appreciate your business and look forward to serving you in the future. If we can help you in anyway, please let me know."
A Mac
September 11, 2023
5
out of
5
rating by A Mac
"Lanell Anderson and her crew are the best -- you can't go wrong with this team! They are very responsive, attentive, and friendly."
We responded:
"Thank you for your kind words. We appreciate the opportunity to serve your insurance needs. "